All Swisher Electric Cooperative (SEC) members count on the Cooperative to provide reliable electric service, but none more than those who rely on life-sustaining electrically powered medical equipment. If this is you or someone who permanently resides at your home, you may be eligible for our Residential Critical Care and Chronic Condition Program.

What is it?

Our Residential Critical Care and Chronic Condition Program is a registry of residential service locations where people rely on life0sustaining electrically powered medical equipment. When planned outages or service interruptions for nonpayments are scheduled, we will make all reasonable efforts to provide advance notice so preparations can be made.

What it is not.

Our Residential Critical Care and Chronic Condition Program does not guarantee priority electric service or priority service restoration, and locations registered in the program are not exempt from planned service interruptions. Registered customers are not exempt from their financial responsibilities to pay timely for electric utility services provided or from potential termination of service in accordance with Swisher Electric Cooperative policies.

Who qualifies?

To qualify, the location must be the permanent residence of someone diagnosed by a physician with one of the following medical conditions:

  • Chronic Condition: Having been diagnosed by a physician as requiring an electric-powered device (or heating or cooling of the home) to prevent the impairment of major life function. To maintain chronic designation, customers must reapply once a year.
  • Chronic Condition, lifelong: Same as chronic condition, but does not require annual re-certification or application.
  • Critical Care: Having been diagnosed by a physician as requiring an electric-powered device to sustain life. To maintain critical care designation, customers must reapply once every two years.
  • Critical Care, lifelong: Same as critical care, but does not require biennial re-certification or application.

How do I apply?

Click here to complete/download the application and take it to your physician to sign. You can request an application via mail by calling us at 806-995-3567. Or you can pick up an application at our office Monday-Friday, 8a - 4:30p. The office is closed from 12-12:30p for lunch.

Return completed applications to our office in person, via mail, or by emailing a completed form to memberservice@swisherec.org