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Residential Critical Care and Chronic Condition

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  1. MEMBER SERVICES
  2. Residential Critical Care and Chronic Condition

All Swisher Electric Cooperative (SEC) members count on the Cooperative to provide reliable electric service, but none more than those who rely on life-sustaining electrically powered medical equipment. If this is you or someone who permanently resides at your home, you may be eligible for our Residential Critical Care and Chronic Condition Program.

What is it?

Our Residential Critical Care and Chronic Condition Program is a registry of residential service locations where people rely on life0sustaining electrically powered medical equipment. When planned outages or service interruptions for nonpayments are scheduled, we will make all reasonable efforts to provide advance notice so preparations can be made.

What it is not.

Our Residential Critical Care and Chronic Condition Program does not guarantee priority electric service or priority service restoration, and locations registered in the program are not exempt from planned service interruptions. Registered customers are not exempt from their financial responsibilities to pay timely for electric utility services provided or from potential termination of service in accordance with Swisher Electric Cooperative policies.

Who qualifies?

To qualify, the location must be the permanent residence of someone diagnosed by a physician with one of the following medical conditions:

  • Chronic Condition: Having been diagnosed by a physician as requiring an electric-powered device (or heating or cooling of the home) to prevent the impairment of major life function. To maintain chronic designation, customers must reapply once a year.
  • Chronic Condition, lifelong: Same as chronic condition, but does not require annual re-certification or application.
  • Critical Care: Having been diagnosed by a physician as requiring an electric-powered device to sustain life. To maintain critical care designation, customers must reapply once every two years.
  • Critical Care, lifelong: Same as critical care, but does not require biennial re-certification or application.

How do I apply?

Click here to complete/download the application and take it to your physician to sign. You can request an application via mail by calling us at 806-995-3567. Or you can pick up an application at our office Monday-Friday, 8a - 4:30p. The office is closed from 12-12:30p for lunch.

Return completed applications to our office in person, via mail, or by emailing a completed form to memberservice@swisherec.org

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Contact Info

Swisher Electric Cooperative, Inc.

401 SW 2nd St

P.O. Box 67

Tulia, TX 79088

Phone: 806-995-3567

Toll free: 800-530-4344

Fax: 806-995-2249

Email: info@swisherec.org

About Us

Swisher Electric Cooperative, Inc. is a member-owned, non-profit electric cooperative that strives to provide members the highest reliability of service. Incorporated in 1939, with 189 members in the area, as of October 1, 2013, SEC now serves over 1,600 members in Swisher, Hale, Briscoe, Castro, Randall, and Armstrong counties. Learn more...

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©2025 Swisher Electric Cooperative. All Rights Reserved.

  • ABOUT US
    • The Cooperative Way
    • About Touchstone Energy
    • The Seven Cooperative Principles
    • Our History
    • Service Area and Facilities
    • Cooperative Profile
      • Board of Directors
      • Mission Statement
    • Privacy Policy
    • Contact Us
  • PAY YOUR BILL
  • MEMBER SERVICES
    • General Membership Application
    • Ag Timber Tax Exempt Certificate
    • Change Acct Info/Capital Credits/Report a Disconnect
    • Residential Critical Care and Chronic Condition
    • Substation Map
    • Cyber Security
    • Emergency Load Curtailment
    • Co-op Connections
    • AirMed Care Form
  • OUTAGE WEB MAP
  • SAFETY
    • Storm Center
    • Safety Checklist
    • Safety Quiz
    • Energy Tips
  • ECONOMIC DEVELOPMENT
  • SOLAR
  • EMPLOYMENT OPPORTUNITY